FAQs

Shredding is the most important step in keeping your information secure in both the workplace and at home. Destroying no-longer-needed, confidential information in a timely manner limits your liability and protects proprietary information.

When you consider how much it can cost for one of your employees to do this task, you’ll find outsourcing to a professional document destruction company will save you time and money.

ADD's shredding services are not limited to only paper documents. We also destroy hard drives, CDs, DVDs/Blu-rays, videotapes, X-rays, casino chips, and other types of media.

There is no need to remove staples, paperclips, ACCO fasteners, binder clips, or small spiral bindings. We do request that you do not put 3-ring binders in with the material to be destroyed.

We recycle all shredded paper and any materials from electronic media or other items that can be safely recycled. Any materials that cannot be recycled are disposed of in an environmentally-safe manner.

Absolutely. We offer on-site shredding service and drop-off shredding service at our Sparks, Nevada facility. Both offer you the ability to witness the destruction of your documents.

We provide a Certificate of Destruction every time records or media have been destroyed so you have proof of destruction for your records.

The National Association for Information Destruction (NAID) is the non-profit organization that sets the standards for the document destruction industry. A NAID AAA Certified shredding provider must prove they adhere to strict security protocols. When NAID certifies an organization, they must first undergo an audit of their hiring practices, security procedures, equipment, security cameras, service vehicles and facilities. These are some of the security specifications that NAID auditors verify:

• All employees undergo local and federal background checks prior to hiring and throughout the course of employment.
• Written security procedures are followed.
• Access to materials is restricted at all times.
• Containers and vehicles protect information from unauthorized access at all times during transport and processing.
• There is an audit trail, including CCTV image capture and retention, and a thorough, documented chain of custody.

More than half of NAID Certification audits are unannounced, “surprise” audits. NAID AAA Certified information destruction companies operate every day with the knowledge that they could be audited without notice.

Please refer to www.naidonline.org for more information.