The following is a posting on the Renown.org website about the recent data breach incident:
Notice to Our Patients of a Missing Thumb Drive
Renown Health is committed to protecting the confidentiality and security of our patients’ information. Regrettably, this notice is about an incident that involves some of that information.
On June 30, 2019, an employee reported that a thumb drive containing patient information went missing that same day. We immediately began an investigation, interviewed the employee, and conducted a thorough search for the thumb drive, but were unable to locate the thumb drive. Our investigation determined that some patient information was contained on the thumb drive, which may have included patient names, medical record numbers, diagnoses, clinical information, dates of admission, and physician’s names. Patient Social Security numbers and financial information were not contained on the thumb drive.
This incident does not affect all Renown patients; only those patients that received inpatient services at Renown South Meadows Medical Center between January 1, 2012 and June 14, 2019.
We have no indication that your information was misused. However, in an abundance of caution, we mailed letters to affected patients on August 9, 2019 and established a dedicated call center to answer questions. If you believe you have been affected and do not receive a letter by September 9, 2019, please call 1-833-762-0223, Monday through Friday, between 6:00 a.m. and 3:30 p.m. Pacific Time. We recommend that patients review the statements they receive from their healthcare provider. If they see services they did not receive, please contact the provider immediately.
We deeply regret any concern or inconvenience this incident may cause our patients. To help prevent something like this from happening in the future, we are reviewing our policy on portable devices, such as thumb drives, and providing additional employee education on safeguarding patient information.
Please note this was for inpatient care only between January 1, 2012 and June 14, 2019.
American Document Destruction, Inc.
Remember to constantly check your credit history regardless if you are a part of this incident or not. If you are concerned about your private information, we are a secure document destruction company that can provide you with any shredding services.